The basis of any quality management system (QMS) is thinking, working and planning in processes. A process is an action or series of sequential actions that aim to deliver products or services that meet customer expectations. G&P Quality Management can help you through coaching to map, organize and improve these business processes and methods.
Standardize processes & methods
Start with the (Quality System) basics
To improve these business processes, it is essential that you implement at least the most important Quality System Basics in your company. These 4 basic elements are essential for any activity or process:
- What do we need? > standardized workplace organization (5S)
- Who do we need? > standardized operator training
- How should work be done? > standardized work instructions
- How do we know if we are doing well and will continue to do so? > quick reactions and problem-solving exercises when the predefined KPIs show that a problem arises or is already present
The further implementation depends on the specific bottlenecks and/or priorities in your company. You can find out by conducting an assessment.
Take matters into your own hands
Do you want to know where the bottlenecks are in your company? With our coaching you analyze all processes and you have the tools to improve your business processes. Contact us for more information about our services or make an appointment directly.
