We offer training and coaching for structured problem solving, based on the 8D system. This is an 8-stage problem solving method used to find the cause of a problem and solve the problem in a structured way. In this way, product and process improvements are implemented.
Addressing problems in a structured way & 8D
Issues
Problems can come in many forms, such as:
- customer complaints;
- too many failures or rejection, too low FTT or FTR;
- too many breakdowns or machine stops, too low OEE;
- waste of all kinds;
- problems with supplied raw materials and components;
- too high rotation of staff.
The 8 steps
The 8D system consists of 8 successive steps. Our trajectory does not fully correspond to this; we opt for a method based on the 8D methodology.
- Step 1: Assemble a team.
- Step 2: Describe the problem.
- Step 3: Temporarily fix the problem.
- Step 4: Find the cause of the problem.
- Step 5: Find a solution.
- Step 6: Deploy the solution.
- Step 7: Preventing the problem in the future.
- Step 8: Rewarding the tam.
Learn the basic techniques
The following basic techniques are also covered in this training:
- flowcharting;
- 5-Why to find the real root causes of a problem;
- brainstorming;
- objective evaluation of possible actions for improvement;
- containment processes (protect the customer);
- basic project planning and project time planning.
Want to know more?
Do not hesitate to contact us, we are happy to tell you everything about how to learn to tackle problems in a structured way.